Office Coffee & Water Delivery Route App

What is an OCS or Office Coffee Service Route?

An OCS (Office Coffee Service) route is a recurring delivery business where drivers bring coffee beans, pods, teas, cups, sugar, creamers, and break room supplies to offices on a weekly or biweekly schedule. Many OCS operators also service coffee machines at their accounts. Water delivery drivers deliver 5-gallon jugs or service water coolers on similar recurring schedules. Both types of routes visit the same accounts repeatedly, take reorders in person, and manage a mix of products and equipment service. The industry is dominated by thousands of small, independent operators who built their businesses account by account over years of relationship-driven service.

How Independent OCS Operators Run Their Routes

Independent coffee and water service operators typically serve 20 to 100 office accounts across a local territory. Each account has its own product preferences, delivery frequency, and pricing. Some accounts order the same products every week like clockwork, while others need occasional add-ons or seasonal adjustments. OCS drivers often handle both the product delivery and basic machine maintenance, making them the primary point of contact for everything coffee-related at their accounts. Water delivery drivers manage cooler placement, jug swaps, and billing for a recurring service that most offices consider essential infrastructure.

The Paper Invoice Problem in OCS Delivery

Despite the repeat nature of OCS routes, many independent operators still manage their business with paper order forms and phone calls. Customers call in to change their order, drivers write notes on paper invoices, and reorder history lives in a driver's memory or a spreadsheet that is always one hardware failure away from being lost. When a new office manager wants to see what their account ordered over the past six months or a driver needs to explain a pricing change, finding that information in a paper system is time-consuming and error-prone. The OCS industry is ripe for digital tools because the accounts are predictable, the products are consistent, and the relationship is ongoing.

How The Full Truck Works for Coffee and Water Routes

The Full Truck is built for any route driver who delivers on a recurring schedule and invoices customers in the field. For OCS and water delivery operators, our invoice scanner digitizes your supplier invoices so you always have a digital record of your product costs and inventory. Your office accounts get a digital ordering link where the office manager can browse your coffee and water product catalog and place their next order without a phone call. Track every delivery, manage per-account pricing, and grow your route by making it easy for offices to discover new products and add to their standing orders. Whether you deliver premium single-origin beans or standard office drip coffee, The Full Truck helps you run a more professional and profitable OCS operation.