smssalesautomation
How Weekly Customer Texts Can Increase Your Route Sales by 20%
The Full Truck TeamJanuary 15, 20253 min read
The Forgotten Order Problem
How many times has a customer said "I forgot to order this week"? It happens constantly. Your customers are busy running their own businesses—your delivery schedule isn't always top of mind.
The Power of a Simple Reminder
A short text message the day before your route makes all the difference:
"Hi! Your route driver will be in your area tomorrow. Reply with your order or click here to browse our catalog."
That's it. Simple, personal, effective.
Why Texts Beat Emails and Calls
98%
of text messages are opened and read
- Instant: No phone tag, no voicemails to check
- Convenient: Customers can reply on their own time
- Non-intrusive: Less disruptive than a phone call
What Route Drivers Report
Drivers using automated customer texts consistently see:
📈 Results from Real Drivers
- 15–20% increase in weekly orders
- Fewer "I forgot" situations
- Customers ordering more items per order
- Better relationships — customers feel taken care of
Set It and Forget It
The best part? You set up the schedule once, and the texts go out automatically. No extra work on your part, just more orders.